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Our Success Story
This year marks the 25th year in service to the community. We deeply understand that we would not be successful in enhancing the quality of life of our patients without our incredible team. We have created a work culture that is comprised of talented, motivated, dedicated, innovative and service driven professionals.
Over the past 25 years, Santé has proven to be a sought after organization known for its professionalism and physician advocacy with highly educated providers and leaders. We have an incredibly strong relationship with our health Plans and more than 120,000 of your friends, neighbors and family members have already selected Santé as their healthcare provider and choice throughout Fresno, Madera and Kings Counties.
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Our vision is to continue to improve the quality of care and the accessibility of health services available to our local community.
We are excited about what’s to come and the strong partnerships that are being built. We look forward to the next 25...
Santé Health System Net Promoter Score
75
Santé NPS Score
Excellent (70 - 100)
Great (30 - 70)
Needs Improvment (-100 - 0)
PHYSICIAN PARTNERS
SHARE THEIR VIEWS ABOUT BEING PART OF SANTÉ
Net Promoter Score (NPS) measures the loyalty of customers to a company. A widely adopted metric, NPS scores are measured with a single question survey and reported with a number from -100 to +100. We are extremely proud to share that our recently reported NPS scores from our physician partners achieved an excellent rating of 75. Sustaining strong partnerships with our physicians remains our top priority.
“Santé staff provides great customer service to me, and they have excellent communication skills and knowledge.”
“Santé has been exceptional in managing my practice for nearly 20 years. They are always responsive and comprehensive in addressing any issues or questions that arise.”
“Allows me to be the physician
and accommodates the
business needs of this
profession.”
Our Timeline
1995
Central Valley Physician Partners closes its MSO and joins California Health Partners to form Santé Community Physicians (IPA)
Santé Health System was established to manage the newly formed IPA, Santé Community Physicians
Santé implements “single managed care contracting” for both the hospitals and the IPA to represent both parties equally and bring growth and stability.
1996
Within one year of its formation, Santé Health System represents 850 doctors and 90,000 patients with 232 employees
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Local Physicians launch Community Medical Providers (logo) with 45 providers that were members of SCP
Santé begins practice management services; Community Medical Providers added as the first practice management client.
2001
Advantek Benefit Administrators, a third party administrator for self-funded clients was formed.
Santé acquires contract with Pacificare and 61,000 members
Community Hospitalists Medical Group was developed
2012
Santé Health Foundation was created
University Neurosciences Institute joins Santé
Advanced Laparoscopic Surgery Associates joins Santé
UroGynecology Specialty Center joins Santé
2014
Valley Surgical Specialists joins Santé
Community Neurology & Pulmonary Medical Group joins Santé
Central Valley OB/GYN Medial Group joins Santé
Central Valley Women’s Health Associates joins Santé
Clovis Pediatric Group joins Santé
Peters and Kroeker joins Santé
Neurosurgical Associates Medical Group joins Santé
2015
Fresno Physiatry Associates joins Santé
Oncology Associates of Fresno joins Santé
2016
Digestive Disease Consultants joins Santé
Santé Health Foundation raises over $350,000 for recruiting needed subspecialty pediatric physicians to provide patients and families greater access to pediatric specialty services
Fresno Gastroenterology – Chestnut join Santé
Women’s Specialty & Fertility Center joins Santé
Lura J. Reddington, MD, Inc. joins Santé
Santé Care Center joins Santé
2017
Valley Foot and Ankle Specialty Providers joins Santé
Oncology Care Providers joins Santé
Fresno Women’s Medical Group joins Santé
Santé Health Foundation raises over $350,000 benefiting the new Regional Cancer Treatment and Research Center to be built on the Clovis Community Campus
2018
Women’s Specialty Center joins Santé
Community Regional Anesthesia Medical Group/ Community Anesthesia Providers joins Santé
Santé Health Foundation raises over $200,000 benefiting heart disease
Simonian Sports Medicine Clinic joins Santé
2019
Central California Heart & Lung joins Santé
California Urology joins Santé
Valley Critical Care joins Santé
Central Valley Colon & Rectal Surgical Associates joins Santé
The Heart Group joins Santé
Advanced Gastroenterology and Hepatology Associates joins Santé
Santé Health Foundation raises over $320,000 benefiting Child & Adolescent Mental Health
2020
Community Foundation Medical Group changes name to Santé Foundation Medical Group
Hongshik Han, M.D., Inc. joins Santé
Santé Health Foundation TV Network launches in Primary Care Offices
2021
Santé Health System changes look of branding with a new color scheme
Santé Community Physicians changes name to Santé Physicians with a new look
Haven Medical Group joins Santé
Sierra Pacific Orthopedics joins Santé
Valley Podiatric Wound Care joins Santé
2022
Valley Sleep & Wellness
joins Santé
Elmore Medical Group
joins Santé
2023
California Gastroenterology Associates joins Santé
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2024
Today, Santé employs over 955 employees, has a Medical Foundation made up of over 30 Medical Groups which consist of 445 providers, 60 locations and 25+ different Board Specialties, an IPA that has more than 1,900 providers and serves more than 120,000 members in the Valley (Fresno, Madera and Kings Counties)
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